99.99% data quality
Identity resolution, validation, reconciliation, and lineage built around the inconsistencies endemic to healthcare data.
Longitudinal member record software
Every point solution is designed to own the member it serves.
m360 rationalizes every point solution’s, every payer’s, every claims and clinical system’s version of your member into one normalized, person-centric longitudinal record. 99.99% data quality, refreshed on time, and yours to keep when vendors change.
m360 is the only place you can go to see all the activity of a person.
Every vendor builds their own version of your member.
Claims systems, clinical platforms, pharmacy benefit managers, risk-score vendors, and every point solution you’ve bought all maintain their own member identity, their own record, their own history. None of them are reconciled. None of them are yours.
When the vendor changes, your history goes with them.
Point solutions fail to keep up with your business. Vendors get acquired and become a different company. Contracts end. Each transition turns into a paid migration, lost continuity, and analysis you can no longer defend because the underlying data is gone.
You cannot run the business on fragmented vendor data.
Enterprise decisions about cost, risk, contract, and clinical performance require a single, defensible view of the member. Without one, every team builds a different version of the truth, every report reopens the same arguments, and the data slows the business instead of running it.
What m360 is
A rationalized, normalized, person-centric longitudinal record. Built once. Owned by you.
m360 is the data abstraction layer between you and the vendors that hold pieces of your member. It takes every source (eligibility, claims, clinical, pharmacy, labs, risk scores, derived data) and rationalizes it into a single, high-quality longitudinal record you control, refresh on schedule, and use for enterprise-level analysis.
Every source, one record
Eligibility, claims, clinical, pharmacy, labs, risk scores, contracts, derived data. Rationalized and member-centric, not source-shaped.
Refreshed on time
Andovia manages the timely refresh of disparate vendor sources so the record you analyze on Monday is the record your decisions can defend on Tuesday.
Yours to keep
The record lives in your warehouse, on your terms. When a vendor changes, the data stays.
Why it matters
Point solutions are volatile. Your member record shouldn’t be.
Over a decade, every health-plan operator watches the same pattern: vendors get bought, products stop matching the strategy, contracts come up for renewal, and the team has to choose between sticking with a vendor they no longer want or paying to migrate the data out. m360 is what makes the second option cost nothing.
Plug-and-play vendor swaps
Add or remove a point solution by changing the source feed. The member record, the history, and every downstream workflow stay where they are.
No paid migration
You don’t buy your own history back when the contract ends. It already lives in m360, normalized and reconcilable to every prior period.
No downstream ripple
Reports, risk models, AI workflows, and operating dashboards depend on m360, not on the vendor underneath. A vendor change is an ingestion change, not a re-platforming event.
Vendor-agnostic by design
m360 is the abstraction layer. Every downstream system sees the same normalized record regardless of which vendor produced the underlying source.
How m360 is different
A warehouse stores data. m360 gives you a record you own.
Internal warehouses, vendor data lakes, and generic data platforms can land files. They don’t produce a member-centric longitudinal record, and they don’t protect you when a vendor changes underneath them.
Vendor data lakes and internal warehouses
- Land files, but leave member identity to each source
- Member view depends on whichever vendor is current
- Vendor changes require paid migration and downstream rework
- Data quality varies by source; no unified standard
- Reporting, risk, and AI rebuild the member each time
m360
- Identity resolution across every healthcare source
- One person-centric record regardless of which vendor produced the source
- Vendor changes are an ingestion swap, not a re-platforming
- 99.99% data quality enforced across all sources
- One trusted record feeds reports, risk, AI, and workflows
Why this is hard to do in-house
Healthcare identity resolution requires knowing how payer systems encode member identity, how financial and clinical data diverge across sources, and how to handle the inconsistencies endemic to healthcare data. Andovia has been solving this problem in production across commercial and Medicare populations for over a decade.
What you get
A member record built for enterprise analysis.
The record is yours, in your warehouse, in the shape your teams and downstream systems need to act on.
Unified member identity and history
Append-only longitudinal record with every source contribution traceable to its origin.
Rationalized clinical and financial data
Eligibility, claims, pharmacy, clinical, labs, risk scores, contracts, and derived data normalized to one operating standard.
Timely, governed refresh
Andovia operates the ingestion, validation, reconciliation, and refresh schedule across every vendor source.
Outbound feeds and return loops
Feeds to point solutions, risk models, AI workflows, and operational systems, with their results brought back into the same record.
Reporting and analysis-ready outputs
Normalized subject-area tables for finance, actuarial, clinical, contract, and operations teams.
Stop renting your member record from the vendors who happen to hold pieces of it. m360 makes the record yours, keeps it clean, and protects you when the vendor landscape changes around you.
Ready to own your member record?
Tell us your current vendor sources, downstream systems, and the transitions you’re trying to avoid paying for. We’ll walk through where m360 would start: identity resolution, source coverage, refresh cadence, or downstream integration.